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What's On & Expat - Philippines

October 7-13,  2007     
 

BUSINESS

 

DOT Steps Up Japan Campaign; Taps New Travel Wholesalers

By Richard C. Ramos
 

THE DEPARTMENT OF (DOT) is stepping up its marketing campaign in Japan, this time tapping a new group of big travel wholesalers from Nagoya and Tokyo to push the country’s tourism destinations

 

to the Japanese outbound market.
  DOT Team Japan head Director Benito C. Bengzon Jr. said the group included Rakuten Travel of Tokyo, the largest travel online booking agency in Japan. “The delegates, representing seven big com

 

Indians a Lucrative Market
—Sec. Durano


By Richard C. Ramos
 

The Japanese, Koreans, Chinese and now the Indians are coming in large numbers, adding to the merry mix of Asian tourists in the Philippines who are discovering the numerous attractions of the country.
    More known for their prowess in Information and Communications Technology (ICT) and for their presence as students in local colleges and universities, the Indians are set to redefine their standing among foreign tourists in the country as among the most brand-conscious of the lot.
   According to Tourism Secretary Joseph “Ace” Durano, the Indians are the highest spenders among the top foreign markets in the Philippines since entire clans indulge in their desire for branded goods and merchandise.
   “Shopping is their favorite pastime. And such branded goods in the Philippines are usually not found in India. Entire families bond together to purchase such goods here which they find reasonably-priced,” Durano told reporters along the sidelines of the Philippine Travel Exchange (Phitex) held at the Cebu International Convention Center.
   Durano hinted that the malls would greatly benefit from the Indian market since most malls do carry a wide genre of signature brands such as Gucci, Valentino, Ralph Lauren, and the like—along with other merchandise such as watches, electronic gadgets, and cosmetics.
   “Moreover, the Indians are amazed at the wide array of shopping choices since they never expected the Philippines to carry such brands. They are also surprised that the Filipinos speak straight English, thus removing a large chunk of the language barrier” he beamed.

       New Destinations Sought
   When asked why the DOT was con

 

centrating solely on the Asian markets, Durano replied that it all started in the second half of 2004 when he felt that the tourism industry needed a boost for more regular clients instead of the seasonal genre.
   “There was a distinct need for year-round tourists instead of experiencing booked accommodations for only three months in a year. We wanted a consistent and steady flow of foreign arrivals from chosen destinations. Hence, we targeted mainly the Japanese, Chinese, and Koreans,” he explained.
   The new marketing thrusts has evidently worked out quite well since the Philippines has consistently experienced record-breaking numbers on an annual basis from the three countries alone. The all-time high of the three-million mark by the year-end is easily expected to be met.
   Before, statistics from the DOT revealed that the number of foreign arrivals per month would exceed 200,000 only three months in a year prior to 2004.
   But since the new thrusts were in place, the DOT has always hit the 200,000 mark every month in recent years.
   The tourism official also disclosed that organizing European packages to the Philippines are quite costly and often takes years to bear fruit. Much unlike the Asian markets wherein the visitors pour in as early as the following week in huge numbers.
   While European tourists are long-staying and often travel to the countryside, they usually visit the Philippines only during the last quarter of the year in order to escape the harsh winter season in their own countries.
   Additional markets have also been finalized by the DOT in seeking additional markets in Australia, Singapore, Russia, and Europe (especially the United Kingdom, Germany and Spain).

panies in Nagoya and four in Tokyo, attended the recently-concluded Philippine Travel Exchange (Phitex) 2007, reporting very good feedback, particularly of Cebu, Bohol and Manila, which they vowed to promote in Japan,” Bengzon said.
  Leading the group were general manager Akira Ishida of the Philippine Airlines office in Nagoya and board member Nishikawa of the Japan-Philippine Tourism Council. They were among the 110 foreign buyers who transacted business with the 148 delegates of 86 local seller companies.
   It was the first time for Phitex to be held outside Manila, and it generated an unprecedented number of local and foreign participants, according to DOT Secretary Joseph Ace Durano, who hinted that the campaign has reached expansion mode.
   “The last half of 2004, the (tourism) industry needed a boost, so we focused on markets and market segments that could immediately bring us the volume (of foreign arrivals). We did layers and layers of highly focused marketing to jumpstart our tourism campaign,” Durano said. This time, however, Durano is employing Phitex to tap new foreign markets and revive dormant ones, apparently in a bid to expand the country’s global market reach and build on its consistent record-breaking gains over the past three years since 2004.
    In his welcome remarks at the opening of Phitex, Durano said “the best is yet to come for Philippine tourism” as he cited 2007 as “the first time for the Philippines to have more than three million tourists.” Phitex is an industry-focused marketing event that promotes Philippine tourism directly to selected foreign companies, who sells travel packages in their respec

 

tive countries. “This (Phitex) enables us to bring our marketing campaign at the OTC (over-the-counter) or POS (point-of-sale) level through the industry players (travel firms) who deal directly with the Japanese consumers and display or distribute our merchandising collaterals,” Bengzon explained, virtually affirming the DOT’s ongoing market expansion thrust.
   Just recently, the DOT has assembled a 65-man delegation for the September 14–16 World Tourism Congress and Travel Fair in Tokyo Big Sight. The fair, organized by Japan Association of Travel Agents, is now Japan’s sole travel industry exhibition and major tourism marketplace catering to the 17.4-million Japanese outbound market. For this international event, the DOT Team Japan has secured 15 booth spaces spanning 135 square meters, where it will showcase the country’s tourism attractions focusing on health and wellness.
   Similarly, Continental Airlines is bringing in a group of selected travel agents to Manila for an incentive tour this week. “Continental will do a ‘twinning program’ for Manila and Guam out of Niigata. This tour is significant since it allows us to tap into the Niigata market, which is currently not being regularly serviced by PAL,” Bengzon said.
   “From Sept. 30 to Oct. 16, a Japanese production group will do a film on Philippine forest mangroves. Likewise, Toyokawa City Mayor Kazuyuki Nakano will lead a 22-man delegation to the Philippines on Oct. 27-31 to establish sisterhood ties with the cities of Manila and Bohol. Another 20-man group from Takatsuki is scheduled to visit Manila next month,” Bengzon added.


Splash to Wash: Hilton Cebu Resort & Spa, headed by its General Manager Peter Pedersen and the resort’s Health, Safety & Environment Committee chairperson Chief Engineer Antonio Dizon, joined the world in the massive cleanup of the coastal area Ocean Conservancy’s Annual International Coastal Cleanup is the largest and most successful volunteer event of its kind. Since 1986, thousands of volunteers from around the globe have cleared over 100 million pounds of trash from 170,000 miles of shorelines, rivers, lakes, and wetlands.

 
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